Legal
Privacy Policy
This Privacy Policy explains how Ma Hawa (referred to as "we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from shop.mahawa.ae (the "Site") or otherwise engage with us. By using the Site, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
Information We Collect
Information You Provide Directly:
Contact details: Name, address, phone number, and email.
Order details: Billing/shipping address, payment confirmation.
Account details: Username, password, and security preferences.
Customer communications: Messages you send us, including support inquiries.
Automatically Collected Data:
Usage Data: IP address, browser type, device information, and interaction logs.
Cookies: Track preferences, performance, and functionality.
Information from Third Parties:
Payment processors (e.g., card details).
Analytics providers.
Social media platforms for login integrations.
How We Use Your Information
Order Fulfillment: Process payments, ship orders, manage returns, and provide account-related updates.
Customer Support: Respond to inquiries and provide support.
Marketing: Send promotional materials with your consent.
Security: Detect and prevent fraud or unauthorized access.
Cookies
We use cookies to enhance user experience and analyze website performance. You can disable cookies in your browser, but this may impact functionality.
Disclosure of Information
We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to third parties. We may share information with:
- Service providers (e.g., Shopify, shipping partners).
- Marketing partners with your consent.
- Legal entities if required by law.
Your Rights
You have the right to:
- Access or delete your personal information.
- Opt out of marketing communications.
- Update or correct inaccuracies.
To exercise these rights, contact us at support@mahawa.ae.